What to know when choosing your mover
The one of the biggest challenges of moving is choosing your mover. A moving company that you trust with your belongings. That’s where Home Moving Solutions steps in.
Regardless of the moving services you require, we have come up with a detailed list of information to gather from moving companies as you’re doing your due diligence. Take a few moments and review the guideline for movers in New Jersey.
The New Jersey Division of Consumer Affairs is a governmental agency in the U.S. state of New Jersey that is responsible for protecting the public “from fraud, deceit and misrepresentation in the sale of goods and services. Rules & Regulations
Thinking of moving yourself? It may seem cost-effective to handle everything on your own, but once all of the typical moving costs are added up, choosing a mover may actually be the smarter choice.
Questions to ask:
- Is the company licensed by the DOT and FMCSA? Be sure to only used licensed moving companies. You can check whether a company is licensed by visiting the Department of Transportation’s website. US DOT.
- Are items insured during the move? Movers might be bonded and insured, but that doesn’t mean your belongings are covered during the move. Some New Jersey requires companies put a valuation of $1.00 per pound of coverage. Always inquire about additional insurance.
- Does the company have reviews? Look into whether the company is reputable by reading reviews of past customers on HomeAdvisor, Yelp, GOOGLE and Facebook to determine whether the company is trustworthy.
Choosing your mover
KNOW WHAT YOU ARE PAYING FOR
- How do moving companies charge? For example: is it by the hour? Many charge by the hour for local moves, often requiring a one or two hour minimum. Long-distance moves are regulated, and will often be based on weight and miles. Be sure to ask how they charge if you’re moving long-distance within the state or across state lines.
- Does the company charge extra for larger items such as pianos, large screen televisions, or any extra flights of stairs during the move? This is not unusual, and will vary from each company.
- What payment options does the company provide? Reputable companies will accept all forms of payment, so be cautious of companies that only accept cash
- .Is a deposit required? Most reputable companies require a deposit to hold your move, and most deposits are refundable within a certain number of days prior to your move if you cancel. Be sure to ask if the deposit will go toward your move, or if it’s nonrefundable.
- What kind of cancellation policy does the company offer? You should always be able to cancel or postpone service until a few days before your move without being penalized.
COMMUNICATION DURING THE ENTIRE MOVING PROCESS
- Do they offer free moving quotes? Never pay for an estimate! For large homes with more than three bedrooms, it’s recommended to get an on-site estimate so you can thoroughly identify all items that need to be moved – don’t forget the basement and the attic.
- Will the company provide a phone number for a customer service professional or manager who is available during the move if any challenges arise? A reputable mover will provide a contact number in which you can reach a team member at any time.
- Does the company provide a service window of when you can expect your movers to arrive? Also ask how many movers will arrive and if management or other team members will follow up after your move. On the day of your move, it’s important to have contact numbers of the manager or customer service representative at your fingertips if you need anything at all.
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